Returns & Exchanges
At McElroy Merch Squad, we want you to love your fashion finds; if you are not completely satisfied, we offer returns and exchanges within 30 days of delivery. All items must be in their original, unwashed condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting the request.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.